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TEAM
 

The people of King are a dedicated group of professionals collectively pursuing our mission to provide individuals and businesses with the safest, most reliable, and most professional chauffeured transportation experience available whenever and wherever they travel.

Our reservations team is trained to educate our Customers so that they can intelligently choose the right vehicle for the right occasion. It is critical that the reservation is checked for accuracy and that all of the itinerary “makes sense.” With most of our agents having more than 5 years with King, we are confident in their dedication and contribution to the mission.

Dispatch is the next crucial handler of your Customer experience at King. The dispatch team work 24/7/365, to ensure that flight delays, luggage problems, traffic conditions, inclement weather, and other challenges do not stand in the way of a flawless experience with King.

Our mechanical and wash bay Teams are the ones that ensure your vehicle arrives fit for a King. The meticulous mechanical staff ensures that your vehicle has received regular preventative maintenance, minimizing the likelihood of any problem with the vehicle. The car washers and detailers complete the job, making sure the vehicle shines inside and out.

The chauffeur is the most visible and memorable part of your King experience. The chauffeur inspects the vehicle, prepares the interior, maps out your trip from pick up to in-between stops to the drop off. He or she will arrive 15 minutes early whenever possible, assist you with luggage or other items, familiarize you with the vehicle and proceed to chauffeur you according to the itinerary arranged with our reservations team.

When the ride is over, your chauffeur turns his paperwork over to our billing department so that the charges can be tallied and applied to your account or credit card 100% accurately. Our billing team understands that your King experience is not over when you leave our vehicle.

If you have any feedback about your ride or the charges for the ride, our Customer Service Team is there to listen to your thoughts and continue your King experience.

Should you choose to become a Corporate Account of King, a member of our Sales Team will guide you through the set up of the corporate account and the questions on how to take advantage of the features of a Corporate Account.

The King Experience comes from the King people, all fulfilling our mission, to allow you to get on to the important things in life.